This Privacy Policy (“Policy”) describes how information about you is collected, used and disclosed by AeroScheduler, LLC (collectively, the “Company,” “we” or “us” or “our”) and provides other important privacy information, describes when and how we may change this Policy, and tells you how to contact us with any questions or comments.
WHAT TYPES OF INFORMATION WE COLLECT ABOUT YOU
We may collect information about you and your associated device(s) when you use our products or services or otherwise interact with us through our products and services. Examples of the types of information we may collect include:
Personal Information
“Personal Information” means information that we directly associate with a specific person or entity (for example: name; addresses; telephone numbers; email address; payment information; browser information). Personal information does not include “de-identified,” “anonymous,” or “aggregate” information – which are not associated with a specific person or entity.
HOW INFORMATION ABOUT YOU IS COLLECTED
We collect information about you in three primary ways:
Information You Provide
We collect information when you use our apps and services, or that you provide to us when you subscribe and use our products or services or otherwise communicate with us.
For example, some of the ways you may provide information to us include:
When you subscribe to and use our products and services, we may collect personal contact, billing, and credit information. When you establish or modify an account online, we may collect user identification information, passwords, and/or security question responses that you will use for future sign-on. When you interact with our customer service representatives, enter information on our websites, submit survey responses, or pay for services, we may also collect Personal Information and other information. We may monitor and record phone calls, e-mails, live chats, or other communications between you, your device, and our Customer Service representatives or other employees or representatives.
Information We Collect Automatically
We may automatically collect a variety of information from your use of our applications, and services.
Cookies, and Similar Technologies We may use, or we may engage third-parties to use on our behalf, cookies or similar web tags (small data text files placed on your computer or device) or similar technologies to identify your computer or device and record your preferences and other data so that our websites can personalize your visit(s), see which areas and features of our websites are popular, and improve our websites and your experience.
We may also use web beacons (small graphic images on a web page or an HTML e-mail) to monitor interaction with our websites or e-mails. Web beacons are generally invisible because they are very small (only 1-by-1 pixel) and the same color as the background of the web page or e-mail message.
Depending upon your device or computer, you may be able to set your browser(s) to reject cookies or delete cookies, but that may result in the loss of some functionality of our applications. If we combine or link cookie or web beacon information with Personal Information, we will treat the combined or linked information as Personal Information under this Policy.
Web Browsing Activity
Our Websites
When accessing our websites, mobile websites and related applications and widgets designed for your device or web-based experience, we may automatically collect certain information about your device and your visit, such as your IP address, browser type, date and time, the web page you visited before visiting our website, your activities and purchases on our websites, and other analytical information associated with the sites.
Do Not Track Policy. Some browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the websites you visit indicating that you do not wish to be tracked. Those sites (or the third party content on those sites) may continue to engage in activities you might view as tracking even though you have expressed this preference, depending on the sites’ privacy practices. Because there is not yet a common understanding of how to interpret the DNT signal, we do not currently respond to the browser DNT signals when you use our services and products or interact with our websites or online services. We do allow you to exercise choice regarding the collection of information by third parties about your online activities over time and across third-party websites or online services for online interest based advertising purposes as described below
Information From Other Sources
We may also obtain information about you from other sources. For example, we may receive credit or address information from third-party sources. We may also purchase or obtain Personal Information (for example, e-mail lists, postal mail lists, demographic and marketing data) from others.
HOW WE USE INFORMATION WE COLLECT ABOUT YOU
We use the information we collect for a variety of business purposes, such as:
To provide you with our services;
To provide and bill for products and services you purchase and charge to your account;
To deliver and confirm products and services you obtain from us;
To verify your identity and maintain a record of your transactions and interactions with us;
To provide customer and technical services to you;
To create, modify, improve, enhance, remove or fix our products and services and their performance;
To identify and suggest products or services that might interest you;
To make internal business decisions about current and future product and service offerings;
To provide you customized user experiences, including personalized product and service offerings;
To protect our rights, interests, safety and property and that of our customers, service providers and other third parties; and
To comply with law or as required for legal purposes.
Fraud Prevention
We may use Personal Information, including account information (such as purchase patterns) and device
information we collect for investigations or prevention of fraud or service abuse.
Information Collected from Cookies
We may also use information collected from cookies or other similar technologies to improve our websites, make recommendations, and complete transactions you request.
Marketing
We may use information we collect to contact you about our or third-party products, services, and offers that we believe you may find of interest. We may contact you by telephone, postal mail, e-mail, or other methods.
Performance, Diagnostics & Management
We may collect information about your use of applications to perform diagnostic analyses and understand how
the applications you are using are performing. Diagnostic data helps us troubleshoot technical issues related
to your applications that you and other customers may experience.
Our Ads on Other Websites. We may ask third-parties to place advertisements about our products and services on other websites and in mobile applications and widgets. The use of cookies, web beacons, or similar technologies by such third-parties on other websites is subject to any applicable privacy policies that they may have, not this Policy.
WHEN WE SHARE INFORMATION COLLECTED ABOUT YOU
We may sell, license, rent, or otherwise provide your Personal Information to unaffiliated third-parties to market their services or products to you without your consent. As such, we may disclose your information to unaffiliated third-parties as follows:
To Our Service Providers
We may disclose information to third-party vendors and partners who complete transactions or perform services on our behalf (for example, credit/debit card processing, billing, shipping, repair, customer service, auditing, and marketing).
In a Business Transfer
We may sell, disclose, or transfer information about you as part of a corporate business transaction, such as a merger or acquisition, joint venture, corporate reorganization, financing, or sale of company assets, or in the unlikely event of insolvency, bankruptcy, or receivership, in which such information could be transferred to third-parties as a business asset in the transaction.
For Legal Process & Protection of the Company and Others
We may disclose Personal Information, and other information about you, or your communications, where we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary:
to satisfy any applicable law, regulation, legal process or enforceable governmental request;
to enforce or apply agreements, or initiate, render, bill, and collect for services and products (including to collection agencies in order to obtain payment for our products and services);
to protect our rights or interests, or property or safety or that of others;
in connection with claims, disputes, or litigation – in court or elsewhere;
to protect users of our services and other carriers or providers from fraudulent, abusive, or unlawful use of, or subscription to, such services;
to facilitate or verify the appropriate calculation of taxes, fees, or other obligations due to a local, state, or federal government; or
In an emergency situation.
De-Identified Information
We may provide information that does not identify you personally to third-parties for marketing, advertising or other purposes.
HOW WE STORE AND PROTECT THE INFORMATION COLLECTED ABOUT YOU
Protecting Your Information
We use a variety of physical, electronic, and procedural safeguards to protect Personal Information from unauthorized access, use, or disclosure while it is under our control.
Retention and Disposal
We retain information only for as long as we have a business or tax need or as applicable laws, regulations, or government orders allow. When we dispose of Personal Information, we use reasonable procedures designed to erase or render it unreadable (for example, shredding documents and wiping electronic media).
YOUR ROLE IN PROTECTING YOUR PRIVACY
Protecting Your Personal Information
You play an important role in ensuring the security of Personal Information. We encourage you to use passwords or PIN to prevent unauthorized access to your device and your online account. We recommend that you use unique, non-obvious passwords, that you periodically change your passwords, and that you not share your passwords with others.
Limit Third-Party Access
If you provide a third-party with access to your device, or share your password or PIN, you should understand that your Personal Information may be accessed, deleted, altered, or transferred to another device or our network servers by the person using the device, and that we will treat that user as you for purposes of this Policy.
OTHER INFORMATION YOU SHOULD KNOW
Your California Privacy Rights
California Civil Code Section 1798 entitles California customers to request information concerning whether a business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. As stated in this Policy, we may sell or share your Personal Information with non-affiliated companies for their direct marketing purposes without your consent. California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices and policies may contact us as specified in the How to Contact Us section below.
PRIVACY POLICY UPDATES AND CONTACT INFORMATION
How We Communicate Changes to This Policy
We may update this Policy at any time to provide updates to or clarification of our practices. If we make changes, we will notify you by revising the date at the top of the Policy and, in some cases, we may provide you with additional notice (such as adding a statement to the homepage of our website or sending you a notification). You should refer to this Policy often for the latest information and the effective date of any changes.
How to Contact Us
If you have any questions or comments about this Policy or about our privacy practices, please send your inquiries via electronic mail to [email protected].